Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Service

EchoFluid provides the following services:

• Converts video and audio files uploaded by users via our website into written transcripts.
• Allows users to edit the generated transcripts.
• Converts transcripts into downloadable SRT files.

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your account and for all activities that occur under your account.

Intellectual Property

Our website and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

User Content

You retain all rights to any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content.

Prohibited Activities

You agree not to:

• Use our services in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
• Attempt to gain unauthorized access to our servers or networks
• Use our services to distribute malware or other harmful code

Access and Updates

We reserve the right to modify, update, or discontinue any part of the services or website at our sole discretion, without prior notice. This may include the addition of new features, the removal of existing features, or temporary or permanent suspension of certain services. We will not be liable for any interruption or unavailability of the website or services, except where explicitly agreed upon with the user.

We may also update these Terms of Service from time to time, and we will notify users of any material changes by posting the updated terms on our website. Continued use of our services after such changes constitutes your acceptance of the updated terms.

Refund Policy

If you are not satisfied with the quality of our transcription services, you may request a full refund of your last subscription fee within fourteen (14) calendar days from the date of payment. Refunds will only be issued for the most recent payment and are subject to approval based on our refund criteria.

Each user may request a refund only once during the subscription period. Refunds will be processed to the original method of payment used for the transaction.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on this page.

Contact Us

If you have any questions about these Terms, please contact us.